Book Store

Customer Relationship Management Systems: How to Next-Level the Performance of Your Sales, Marketing and Customer Support

by Brian Iinuma,Eric Klauss

ASIN: B07V8MGCV6

UK Buy Now US Buy Now CA Buy Now AU Buy Now DE Buy Now IN Buy Now FR Buy Now

PLEASE NOTE: If you want to use this page to promote the book make sure you only share this link on social media or in email. Do not use individual country links as it will breach our agreement with Amazon.

The more you know about your customers' needs the better able you are to provide the solution to their next problem. Customer Relationship Management (CRM) systems offer many benefits including stronger client relationships, improved ability to cross-sell, improved efficiency in serving clients, increased revenue and profitability, and less client attrition. Organizations that do not implement and operate a CRM system put themselves at a distinct competitive disadvantage. Learn what a CRM system is, why it's important and how to select and implement the application that is right for you.