Return, Refunds and Delivery Policy
Delivery & shipping information
Not all items are in stock at all times. As soon as your order is received we’ll let you know by next business day when it will ship, however, if not in stock please allow up to four weeks for your piece/s to be made and delivered.
Goods will be shipped using local or international carriers and, if goods are in stock, normally sent within 1 business day. We use regular mail and cannot arrange special delivery or collection of items.
Shipping times:
Standard domestic: 1 – 5 business days
Express domestic: 1 – 3 business days
Standard International: 10 – 20 business day
Express International: 2 – 10 business days
During peak holiday periods, such as Xmas, please allow up to an additional 10 days to our delivery time.
Refunds, returns & breakages policy
Under Australian law, we are not required to provide a refund or replacement if you change your mind, however, you can choose a refund or exchange if an item has a major problem. This is when the item:
• has a problem that would have stopped someone from buying the item if they had known about it
• is unsafe
• is significantly different from the sample or description
• doesn’t do what we said it would, or what you asked for and can’t be easily fixed.
Generally we do not refund digital products and services already provided.
Alternatively, you can choose to keep the item and we will compensate you for any drop in value. If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement.
Please keep your proof of purchase —e.g. your receipt. We happily offer a 30-day exchange period from date of receipt. Any additional shipping and postage charges are your responsibility. We will email you a credit voucher, valid for one-year, that can be used in any of our Australian stores or online.
Please return any items, carefully re-wrapped, to:
——————–
Evolve Systems Group Pty Ltd
PO Box 327
Stanhope Gardens NSW 2768
Australia
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Do not send us broken items. If your item/s arrive broken please email us a photo of the broken good/s within seven (7) days of receipt to arrange a replacement or credit voucher.
Breakages and delays disclaimer
Evolve Systems Group Pty Ltd will not take responsibility for any breakages after the order has been delivered in good condition. We are not responsible for any delivery delays after the order has left our studio or due to any circumstances beyond our control.
Terms of Use
Welcome to our website and applications. If you continue to browse and use this application and/or our website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Evolve Systems Group Pty Ltd or www.evolvepreneur.club‘s relationship with you in relation to this website and it’s application thereof. If you disagree with any part of these terms and conditions, please do not use our applications and/or website. The term ‘Evolve Systems Group Pty Ltd or www.evolvepreneur.club' or ‘us’ or ‘we’ refers to the owner of the application and the website. The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use:
• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Disclosure of Material Connection: Some of the links in the page above are "affiliate links." This means if you click on the link and purchase the item, I will receive an affiliate commission. We are disclosing this in accordance with the Federal Trade Commission's 16 CFR, Part 255: "Guides Concerning the Use of Endorsements and Testimonials in Advertising."
• Evolve Systems Group Pty Ltd is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com amazon.com.au amazon.ca amazon.co.uk John North CEO Evolve Systems Group Pty Ltd ABN: 51 098 121 343 www.evolvepreneur.club www.evolvesystemsgroup.com.au